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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? Open the washer door And just inside the door on the face frame will be the model/serial number tag.
Kenmore models numbers are 10 digits long and look like this 123 .(###) ###-####/p>
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