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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My N611L ref. does not work off the battery but it works on

Customer Question

my N611L ref. does not work off the battery but it works on gas and out side power . floor heater and water heater work off new battery . what can I do to fix?
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

Are you receiving power to the heater from the board when on AC?

Customer: replied 11 months ago.
heater , water heater and fuel station work off battery
Customer: replied 11 months ago.
heater , water heater and fuel station work off battery , ref will not.
Expert:  Appliance Guru replied 11 months ago.

OK can you get to the board on the unit?

Customer: replied 11 months ago.
Expert:  Appliance Guru replied 11 months ago.

OK get to the board and check the fuses on the board.

Customer: replied 11 months ago.
did that and cleaned all connections
Expert:  Appliance Guru replied 11 months ago.

OK is there power to the heater on the tank? from the board?

Customer: replied 11 months ago.
Expert:  Appliance Guru replied 11 months ago.

OK is the heater heating on the tank?

Customer: replied 11 months ago.
heater floor and water work and fuel station off the battery
Expert:  Appliance Guru replied 11 months ago.

I am talking about the heater on the cooling unit tank for the refrigerator