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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 13393
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Microwave quit working and regardless of what button is

Customer Question

Microwave quit working and regardless of what button is pushed there appears H98 and I need to know what the machine is trying to tell me.
Submitted: 7 months ago.
Category: Appliance
Expert:  Appliance Guru replied 7 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

That means there is a failure of the magnetron tube or inverter. Often the magnetron tube burns out anf then the board sees it as an open circuit causing the H98 code. You would need to test the magnetron tube for continuity to see if it is burned out with a meter and replace it if it is. They generally cost about 100-150 for the part so often people do not want to put the money into repairing them, but that is up to you.

The only way I receive any credit at all for my time is by you selecting a STAR USING THE 5 STAR or VOTING RATING SYSTEM AT THE TOP OF YOUR PAGE before you leave for me so please make sure you are rating me not another tech. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks GURU

Expert:  Appliance Guru replied 7 months ago.

I see this question is still open on my list, if you did not need anything else all I ask is please use the STAR/VOTING rating system at the top of your page to rate my service so I can close this out... Thanks

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