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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19138
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a quiet partner 1, it stopped working a week ago. the

Customer Question

i have a quiet partner 1, it stopped working a week ago. the clean cycle lite flashes 7 time and repeats the sequence. i presssed the hi temp button 7 times to see if it would reset. no luck. ive unpluged the unit .no luck. i purchased a new contol board on line and replaced it.. now i still get the code of 7 flashehes
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

The clean light flashing 7 times is an error code indicating an issue with the wash temperature. If the control does not detect a 4*F temperature rise in the main wash cycle, it will display the fault as the clean light flashing 7 times. There are several things that could cause the water not to heat, including the water being too hot coming in, an open door switch, or a faulty component in the heater circuit. The most common cause is the door switch not closing properly. This can be due to a loading issue or a latch issue. If upon visual inspection of the heating element no obvious defects are found, I would recommend resetting the control and running another cycle, paying close attention to door closure. If the light begins flashing again, you likely have a component failure. The heat circuit consists of several components including the element, control, door switch and tub thermostat(s). Please post what Cycle Options you have and I can give you the proper steps to reset the control.

Customer: replied 9 months ago.
the water heater is function fine.... recently i repaired the water heater .. it was not working for a day.. it is fine .. the door latvh is fine as well,, no cycle options are set.. un able to get the unit reset. i als hevwe aa r4 hour delay light that is on.. the 4 hr lock is now off unit is set at normal now.. lighte still flashing 7 times
Expert:  Kelly replied 9 months ago.

If the clean light is flashing 7 times, that is a very specific fault. Are you sure it is flashing 7 times?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 9 months ago.
it is 7 times. model # *****
Expert:  Kelly replied 9 months ago.

The sequence below should reset the control and restore operation. Let me know what happens.

■ Press any 3 keys in a sequence of 1-2-3 and then repeating this selected sequence 2 more times. This gives a total of 9 key presses. (Don't use start or cancel key.)

Customer: replied 9 months ago.
done.. now i hae the normal lite on and the heated dry lite on..,.. than
still getting the 7 flashes.. and the cycle lite and the heated dry lites are off
Expert:  Kelly replied 9 months ago.

I believe the touch panel is shorted and will need to be replaced.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

Customer: replied 9 months ago.
is this the contol module? or the button panel?
Expert:  Kelly replied 9 months ago.

The actual panel with the membrane switches on it.

Expert:  Kelly replied 9 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

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