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There are 5 failure modes that can cause the washer to go out of service, indicated by all of the LEDs lit, but not flashing. When this occurs, the washer cannot be started until the condition that caused the failure is corrected and the fault code is cleared.
click here to download the tech sheet that I have uploaded for you for that unit, you will need to activate the diagnostic mode and tell me what the stored error code is so that I can help you further. The instructions for doing this start on page 2 of the tech sheet.
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