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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! That error is indicating that the control is getting a signal from the touch pads incorrectly. The control or touch pad, if separate, will need to be replaced. The model tag should be behind the lower drawer, usually on the left side, once the drawer is pulled out.
May I please have your model number so I am able to provide you with accurate, model specific information?