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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9398
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My dryer has a squeaking noise -- it seems like it is metal

Customer Question

my dryer has a squeaking noise -- it seems like it is metal on metal around the burner housing -- I cant lube it, but is there some high temp product I can use?
JA: Thanks. Can you give me any more details about your issue?
Customer: that is really it
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
Okay -- my paypal was billed $28
Expert:  Whrlp Master Tech replied 10 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 10 months ago.
I just need to know how to Cushing the metal housing around the burner. When the dryer runs, the squeaking is coming from the metal to metal contact.
Expert:  Whrlp Master Tech replied 10 months ago.

No all dryers are built the same .

Not even dryers built by the same manufacturer .

So I need to know whom the manufacturer is and the model number to know what dryer you have.

Open the dryer door the model /serial tag should be on the inner face frame of the dryer.

Customer: replied 10 months ago.
It is a marsh Atlantis. There is no tag with model number or serial number.
Customer: replied 10 months ago.
I got it. MDE8600AYW. 40470473zu
Expert:  Whrlp Master Tech replied 10 months ago.

ok thank you!

Over 90% of this dryer is make out of metal .

There is nothing on the burner housing that would make a squeaking ,are you sure that the noise is not from the motor /belt idler pulley? right next to the heater housing.

Customer: replied 10 months ago.
Customer: replied 10 months ago.
Sent pic
Customer: replied 10 months ago.
I remove the burner, I can see there's a little grease between the burner and the metal housing. I think I just need to know what greased to add high temperature or something like that
Expert:  Whrlp Master Tech replied 10 months ago.

you would use a high temp grease I recommend a product caller Syl-glide

You can get it at appliance parts dealers or even automotive parts dealers

Customer: replied 10 months ago.
okay -- this is directly on the burner -- so is Sly glide safe at the high temp of a burner? Online descrip says for rubber parts.
Expert:  Whrlp Master Tech replied 10 months ago.

I have used it for over 36 years on dryers and automotive brakes ,they too can get red hot.

Customer: replied 10 months ago.
thanks -- Ill get a try. So when we started this, you said 18 but the webportal charged me 28 -- any ideas or explainations?
Expert:  Whrlp Master Tech replied 10 months ago.

I am just an Expert And we never get to see your personal info or your payment information .

But I show that you selected the amount of $28.00 .

If you have issue with the payment You will need to contact Just Answer Admin .

I do not work in a Just Answer office I work out of my own appliance business even in a different state the the Just answer offices.

Expert:  Whrlp Master Tech replied 10 months ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time