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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9522
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a GE front loading washing machine (model

Customer Question

hi,
I have a GE front loading washing machine (model #wsxh208f1ww) that I just replaced the door lock mechanism, making all three electrical connections as they were removed. The door locks any cycle can be initiated, however, the tube will not fill. Does the control module need to be reset, if so how? Did I miss something so that the water control valve is not working?
Thanks you any help would be appreciated. Dave, Denver CO
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

I assume that you have unplugged the unit for more then 5 minutes to reboot the control board?

Customer: replied 11 months ago.
It was unplugged during installation of the door lock mechanism but I will unplug and leave it unplugged for at least five minutes. Will get back to you after doing so.
Expert:  Whrlp Master Tech replied 11 months ago.

ok let me know!

Expert:  Whrlp Master Tech replied 11 months ago.

Do you still need assistance on your question?

Customer: replied 11 months ago.
Thanks Woody, I diagnosed the problem as a short in the control module. The part cost over $400 so I decided to replace the washer seeing that it was ten years old. Regards Dave
Expert:  Whrlp Master Tech replied 11 months ago.

Ok no problem I just had not heard back and wanted to check in with you.

If you need me again for any other issues you can request me Whrlp Master Tech.