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Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience:  Appliance Tech at Appliance Repair
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MEW5527DDB wall oven--fan will not cut off after cool down

Customer Question

MEW5527DDB wall oven--fan will not cut off after cool down period
Submitted: 11 months ago.
Category: Appliance
Expert:  Sean F. replied 11 months ago.

Hi my name is ***** ***** I will be helping you.

If the doesn't shut off, then you either have a bad thermostat sensor or a bad control board.

Expert:  Sean F. replied 11 months ago.

Are you wanting to fix the unit yourself?

Customer: replied 11 months ago.
alright--the next time I cut off the breaker --nothing worked but the clock
Expert:  Sean F. replied 11 months ago.

Do you have a multi meter?

Customer: replied 11 months ago.
no
Expert:  Sean F. replied 11 months ago.

Darn, without a multi meter we can't test electrical part. Do you have a friend you can borrow one from?

Expert:  Sean F. replied 11 months ago.

Double check the breaker. Turn the breaker all the way off and turn it back on.

Customer: replied 11 months ago.
but not right now--in a day or two
Customer: replied 11 months ago.
ok
Expert:  Sean F. replied 11 months ago.

Sounds great. I am on here most night. But keep in mind I will not be on Saturday night.

Customer: replied 11 months ago.
Flipped breaker did same fan blows and clock flashes
Expert:  Sean F. replied 11 months ago.

Can you set the clock?

Customer: replied 11 months ago.
Expert:  Sean F. replied 11 months ago.

Anything work?

Customer: replied 11 months ago.
No just the clock. No oven light can't set a temperature
Expert:  Sean F. replied 11 months ago.

We are going to need a meter from here on out.

Customer: replied 11 months ago.
Ok. Thanks for the help. Good night.
Expert:  Sean F. replied 11 months ago.

Talk you you in the next day or so.

Expert:  Sean F. replied 11 months ago.

Are you still needing help?

Customer: replied 11 months ago.
No got it fixed yesterday.
Expert:  Sean F. replied 11 months ago.

Good to hear what did you find was wrong?

Customer: replied 11 months ago.
Temperature probe. Was reading 80000 according to service tech. Thanks
Expert:  Sean F. replied 11 months ago.

Good they got you up and running