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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14031
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Microwave 10 year old GE Spacemaker XL 1400. Turntable not

Customer Question

Robert: microwave 10 year old GE Spacemaker XL 1400. Turntable not turning. Kinda heats. Sometime little turn then stops. What to do.
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money you have to supply a rating in order for us techs to receive credit for our time as we have nothing to do with any payment made to the site.

The turn table motor needs to be replaced on the unit. That has nothing to do with it heating sometimes though. Based on the age you may want to start shopping for a new one, but if you want to just fix the turntable motor that can be done fairly simple the model number does not come up as valid though. If you want to fix it please just post the correct full model.

I would like you to know that I am a tech that works for the site, the payment you made to the site is not fully credited, further the only way I actually receive any payment for my time by the site is by you selecting a STAR using the 5 STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks