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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2133
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have a Samsung Gas Dryer that is not heating, model #

Customer Question

I have a Samsung Gas Dryer that is not heating, model # ***** what part do I need to replace
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: All of the Dryer functions are good accept it is not drying the clothes. There is heat, but it does not get hot enough. I checked all the vents and there is no blockage.
JA: Is there anything else important you think the Appliance Technician should know?
Customer: No, I would just like to know what part I need to change. Electric is easy, but not too much information in reference to G Gas
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
JA: Waiting to talk to the expert reminds me of the time I talked to an expert when I had problems with my new cats. My three cats all came from a rescue mission and were scrawny scared little creatures when I got them. Who could ever be mean to a cat?
Submitted: 9 months ago.
Category: Appliance
Expert:  John replied 9 months ago.

I'll search for parts information, and I'll get back to you. Thank you.

Customer: replied 9 months ago.
Thanks
Expert:  John replied 9 months ago.

Please accept my apology for the delay in getting back to you. There are two parts, that, when faulty, will cause your problem. The first part is the thermal switch, part number 112480, priced at $18.20, and the second part is the ignitor priced at $29.70. Both these parts can be found at www.repairclinic.com. You'll also find photos of the parts there.

If you need more help, please get back to me. Thank you for choosing JustAnswer.

Customer: replied 9 months ago.
John, I do not think it is the thermal switch, because the dryer still starts and runs fine. It may very well be the Igniter, but the one I found on the site you referred was 49.95.
Expert:  John replied 9 months ago.

I'm sorry. I forgot to type the ignitor part number in my first response. It's(###) ###-####