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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19049
Experience:  Highly accurate diagnostician with over 30 years experience!
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Samsung Model SMH9187 came on without any activation the

Customer Question

Samsung Model SMH9187 came on without any activation the code 5E show on the screen.What is my problem
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Your touch panel is experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced.

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