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Please give me few mins to look up your washer info.
Does any water stay in the unit while it is filling? If so what I would like you to do is to open the door of the washer and look around your door gasket to see if it had gotten torn or as a hole in it. Let me know what you find.
If water pours from the machine and it does not fill up at all, the hose from the tub to the pump has likely come loose or has a hole in it. That hose is available below.
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
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Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?