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Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2529
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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I have a Kitchenaid Refrigerator Model No. KBFS22EWMS5. The

Customer Question

I have a Kitchenaid Refrigerator Model No. KBFS22EWMS5. The light in the bottom drawer freezer is not working. I tested the bulb and it is working fine. What do think is the problem and how do I fix it?
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 11 months ago.

Hello, this is Dave and I'm happy to help you. It would be helpful to know if the old bulb was bad. Do you still have the bulb?

Customer: replied 11 months ago.
I do. I tested the bulb and it works fine.
Customer: replied 11 months ago.
Are you there?
Expert:  Appliance Tech Dave replied 11 months ago.

Yes, I was looking at the wiring diagram. The circuit only goes through the light switch. Does the switch move in and out?

Customer: replied 11 months ago.
I do not know where the switch is located in the freezer. Please let me know and I will test it?
Expert:  Appliance Tech Dave replied 11 months ago.

Let me check.

Expert:  Appliance Tech Dave replied 11 months ago.

It is in the center top where the door can press it in.

Customer: replied 11 months ago.
the switch in the upper compartment of the refrigerator works fine and I have light there. It is only the freezer area in the lower drawer that has no light.
Expert:  Appliance Tech Dave replied 11 months ago.

Right, have you found the switch button in the top of the freezer ceiling near the front?

Customer: replied 11 months ago.
I will look now.
Expert:  Appliance Tech Dave replied 11 months ago.

.

Customer: replied 11 months ago.
I think I solved the problem. The switch was frozen shut. I chipped the ice away and the light came on.
Expert:  Appliance Tech Dave replied 11 months ago.

Great. Glad to help. Need anything else?

Customer: replied 11 months ago.
That brings up another problem. The ice maker seems to make a glaze of ice over the ice in the bin. I have pulled up the arm so it does not make ice. What do you think is the problem with that?
Customer: replied 11 months ago.
Are you still there?
Expert:  Appliance Tech Dave replied 11 months ago.

Are you seeing icicles dripping off the icemaker? Do the icecube look okay?

Expert:  Appliance Tech Dave replied 11 months ago.

Hello, do you still need help?