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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Kenmore washer that wont spin out now, It just hums

Customer Question

I have a Kenmore washer that wont spin out now, It just hums
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Does the unit agitate?

Customer: replied 1 year ago.
It sounds like it does
Customer: replied 1 year ago.
I hear noise but dont feel alot of movement
Customer: replied 1 year ago.
is anyone there?
Customer: replied 1 year ago.
hello
Customer: replied 1 year ago.
where did you go?
Expert:  Appliance Guru replied 1 year ago.

Yes I am hear, try to see if it will complete a calibration mode.

Turn the main dial counterclockwise about 2 full revolutions stopping at 12 oclock, then turn it SLOWLY (1/2 sec between clicks)
3 Clicks forwards
1 Click Backwards
1 Click forward

All lights should light up and you can then turn the dial forward until RINSE only is lit and press Start it should unlock the lid after about 5-10 minutes does it?