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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2365
Experience:  Owner at Scott's Appliance Repair
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Rob, Kenmore Calypso washer that is stuck on 27 minutes

Customer Question

Rob, Kenmore Calypso washer that is stuck on 27 minutes remaining with no ad in the washer. Can it be reset, somehow?
JA: Thanks. Can you give me any more details about your issue?
Customer: Stop/cancel button will beep but the 27 min remains, and I can't restart the washer.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 12 months ago.
Category: Appliance
Expert:  Joel Swenson replied 12 months ago.

unplug the unit for about 5 minutes plug it back up and hit cancel, that should make it drain the current load and get back ready to start a new cycle, if not give me the model number so I can be of more assistance, thanks.

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Customer: replied 12 months ago.
Did not fix the problem; what other ideas do you have?
Expert:  Joel Swenson replied 12 months ago.

ok you need to check to see if the pump is getting voltage when you put it on drain and spin if so the pump is bad and it needs to be replaced, if the unit will not pump it will stop the cycle and then it wont do anything, just like what you are saying is going on.

Expert:  Joel Swenson replied 12 months ago.

or give me the model number, and I will tell you how to put into diagnostic mode