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ok usually when that happens the circulation pump has locked up on the unit and is either bad or has something jammed in it keeping it from turning, clean out the pump sump and filter if that does not help then you can try this:
video click here
If none of that helps, then give me the model number of the dishwasher and I will get you the replacement part and instructions for replacing the pump motor, thanks.
In the meantime:
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