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Can you please provide a model number off the dryer. You should find it when you open the door of the dryer.
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I see the last person has opted out of your question!
My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?