How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a Kitchen Aid Dual Range Architect Series II range -

Customer Question

I have a Kitchen Aid Dual Range Architect Series II range - four gas burners on top and an electric oven. Problem: oven door is locked and wont open. Tried holding start button for 5 seconds twice but that didn't unlock the oven door. Tried turning on the oven for 10 minutes. Still locked. Manual that came with stove (8 years ago) has these model numbers on the front page: KDRS807 KDSS907 YKDRS807 YKDSS907
Can you help me unlock the oven door? Thank you!
Submitted: 9 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 9 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Holding the Start button will not unlock the door it will lock the control board.

To unlock the door have you tried turning the clean on for 30-40 seconds and then cancel the clean and see if it then unlocks the door?

Related Appliance Questions