Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.
The door is either bent, cams/hinge are bad, the gaskets are bad or out of adjustment. The rusting is caused from the condensation issue. I would like it if you could take a couple shots of the door around so I can see what it looks like and post it to me here with the paperclip attachment.
It takes time to get the pics through to me I saw one and it looks like the freezer door is not shutting correctly is that right?
OK is it tight at the bottom and a gap at the top?