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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My mom has a GSHF6HGDBCC frig my sister cleanedit yesterday

Customer Question

My mom has a GSHF6HGDBCC frig my sister cleanedit yesterday now it won't dispense water or Ice it's like the control boards locked tried holding lock button 3 seconds nothing still tried unplugging it still nothing is there a way to reset control that I haven't tried?
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Give me just a minute while I pull up your model

Expert:  Appliance Guru replied 11 months ago.

I have double checked the service manual as well and there is nothing that would cause that issue other than a board issue or a child lock out issue. Is the lock showing on the unit?