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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.
Do you have the model or if it is digitial there should be a TIMER button that you can press then use the up and down arrows to set the timer. For the clock there should be a button that says CLOCK on it that you would press to set the clock time with the arrows as well.
If you still need help post back to me.
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