How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2634
Experience:  Owner at Scott's Appliance Repair
89799402
Type Your Appliance Question Here...
Joel Swenson is online now
A new question is answered every 9 seconds

I have a whirlpool duet washer and am get F02 error codes, I

Customer Question

I have a whirlpool duet washer and am get F02 error codes, I cleaned the filter, drain hoses in and outside of washer and replaced the pump and I still get F02 or sud errors
sometimes. the only I have checked is the big hose from the bottom of the tub to the pump/filter. please help
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

this error occurs when the computer thinks there is water in the tub after it has tried to drain, also suds will cause this error, if you are using too much detergent or the wrong kind is could cause build up of suds in the washer, you should be using HE detergent and no more than a tablespoon or you are using too much. Try to run a load of clothes in the washer with no detergent added if you see suds then you know you are using too much soap because the soap is not rinsing out of the clothes.

However if the problem is not too much detergent then it will be either the pressure switch hose or the pressure switch itself, you will need to remove the hose and see if its stopped up, if not replace the pressure switch if you are positive that too much detergent use is not the issue.

We are on the honor system for our time so I Kindly ask you to rate my service BEFORE YOU LEAVE TODAY by clicking 3 or better on the STAR RATING SYSTEM at the top of your page.

This will also allow you to get directly back to me for FREE follow up questions.

TIPS are not expected but are GREATLY APPRECIATED!

Thank you!