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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
open the fresh food section door the model serial number tag is on the interior wall normally on the right side near the ceiling.
no that is not a Whirlpool model number either .
Did you find the model /serial sticker on the interior fresh food section wall?
No that is not it either!
The model/serial tag in on the interior fresh food section wall up near the top /ceiling normally on the right side.