Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.
Are any error codes coming up on the unit?
What exactly is flashing when it starts and does it fill with water?
Does it fill or try to fill?
Which board did you replace?
Ok is the unit still full of water?
OK give me a few I am checking some things on your model
Is normal heavy delicate or Smart Auto flashing?
OK see if it will go into service mode open the link below.
OK here are the two tables run the unit and see if all functions work, if they do I would say something is wrong with the door latch itself.
I am just a tech and payment for our work is on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks
Yes I had stepped out let me get it for you
Here you go
DOes it run through all the diagnostic tests?
Yes and then test all the functions fro what you have happening it sounds like the door switch is not working.
Ok can you get it to fill again?
Yes you did a hard reset by putting it into diagnostic mode, let me know
I would like you to know that I am a tech that works for the site, the payment you made to the site is not fully credited to me, further the only way I actually receive any payment for my time by the site is by you selecting a STAR using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks
I can continue to work with you but please understand I have not been credited anything for my time. If you could supply a rating I would appreciate it so at least I know I am not working for free.
I am not sure what you mean what do you not know how to do in service mode?