How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Model # kbf522ewms7. freezer is at 15 should 7 degrees.

Customer Question

model # ***** freezer is at 15 should 7 degrees. fridge is at 38 degrees.
Submitted: 9 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 9 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Your model number is ***** KBFS22EWMS7!

Are you saying that you have it set for 7 degrees but it is actually 15 degrees?

Customer: replied 9 months ago.
kbfs22ewms7
Expert:  Whrlp Master Tech replied 9 months ago.

Yes I know what the correct model number is !

Are you saying that you have it set for 7 degrees but it is actually 15 degrees?

Customer: replied 9 months ago.
I am at my sons while they are in belguim. my grandson said it is suppose be on 7.
Expert:  Whrlp Master Tech replied 9 months ago.

What temperature does the display show?

If it shows 15 can you turn the display down lower?

Customer: replied 9 months ago.
thank you
Expert:  Whrlp Master Tech replied 9 months ago.

Were you able to change the temperature down to 7 degrees?

Customer: replied 9 months ago.
it went to 18. grandson turned it down, then it went back to 18.
Expert:  Whrlp Master Tech replied 9 months ago.

Yes when you change the setting it will show that setting and then revert to the actual temperature and slowly change the temperature to the new set temperature.

Now that it has been several hours what is the temperature now?