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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool washer, front loader is giving a code "dL"then

Customer Question

My whirlpool washer, front loader is giving a code "dL"then "F" What can I do?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

That is a DOOR LOCK error, does the door try to lock or can you hear it try?

Customer: replied 1 year ago.
I hear a small sound but it is not locking
Expert:  Appliance Guru replied 1 year ago.

ok what is the model off the unit?

Customer: replied 1 year ago.
Model # ***** ser. Csr4702383, type 199-082wt/gy
Customer: replied 1 year ago.
At this point I believe you have charged me $28. I have no written response. As I understand your next email, you want another amount of money for a phone call. Can't I just get a written andwer?
Expert:  Appliance Guru replied 1 year ago.

Just disregard what the site is sending you. ..you can just continue here. ...ok can you remove the top on the unit?

Customer: replied 1 year ago.
OK I'm back. Do I unbolt the top of the unit from the back?
Expert:  Appliance Guru replied 1 year ago.

Yes remove the screw from the top back edge and slide the top back and lift it off. I am here as well till midnight