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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a whirlpool duet steam dryer, when I push the start

Customer Question

I have a whirlpool duet steam dryer, when I push the start button, I just hear a click, then I turn dial to anything but normal, and I repress, and sorta hold and it will run, but not long, i usually always keep on normal setting, the one straight up
JA: Thanks. Can you give me any more details about your issue?
Customer: it runs, just not for long,
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Can you remove the front bottom panel on the unit?

Customer: replied 1 year ago.
no, I am not at home right now, will be home later
Customer: replied 1 year ago.
I need to remover the front panel, do u thing it could be the heat element
Customer: replied 1 year ago.
or can it be the switch
will you be able to be reached early this eve.
Expert:  Appliance Guru replied 1 year ago.

Yes I will be on all day and night. Just post back to me when you are at the unit

Customer: replied 1 year ago.
will you be the same person
Expert:  Appliance Guru replied 1 year ago.

Yes I will be the same one.

Customer: replied 1 year ago.
I am home,
Customer: replied 1 year ago.
Could the switch b bad, it seems if I press it softer it will turn on, and when I tried to stop it with the pause button, or kept on
Customer: replied 1 year ago.
I really like this stupid druer
Expert:  Appliance Guru replied 1 year ago.

Ok can you remove the lower front panel on it? There are a couple screw on the bottom edge of the front lower panel...take them off and lift the panel off.