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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 13986
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Samsung sbs model rs2530bsh/xaa and my ice bucket

Customer Question

I have a Samsung sbs model rs2530bsh/xaa and my ice bucket is full of solid ice and so is the ice maker what could be my problem
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

This is a common issue the sensor often breaks off the icemaker or goes bad causing the icemaker to cycle too fast before it is actually frozen. This will then dump water into the bin and freeze solid. Replace the icemaker is the actual fix for this issue. Here is a link to the part for you. It is very easy to change just one screw in the ceiling and it slides out and unplugs.

CLICK HERE

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Customer: replied 9 months ago.

I already replaced the ice maker and it's doing the same thing

Expert:  Appliance Guru replied 9 months ago.

Ok if that is doing the same thing the only other thing that could cause that issue would be a leaking water valve. I would replace the valve assembly on it then there is nothing else that can cause that issue.

CLICK HERE FOR PART