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Appliance Guru
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I have a new LG top loader machine. Have acquired a smell.

Customer Question

I have a new LG top loader machine. Have acquired a smell. Have done 2 cycles of tub clean 2 weeks apart and cant stop it. On my old front loader there was a trap to clean out, but im not finding one on my top loader. It doesnt say in manual nor can I find a you tube answer.
Any ideas?
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Have you taken out the pump filter and cleaned that all out?

Customer: replied 9 months ago.
Where would it be located?? on Back?
Customer: replied 9 months ago.
It says nothing about that in manual. More than willing to do it if know where it is located
Expert:  Appliance Guru replied 9 months ago.

One sec let me pull it up for you

Expert:  Appliance Guru replied 9 months ago.

AFter double checking yours does not have a separate filter on your model. However I would remove the pump and clean out the hoses there as that is the only place water sits in the machine. If you are getting a smell it would really only be there or possibly something in the tub itself. You can try running a HOT WATER heavy bleach load through the unit to clear it out. Otherwise remove the pump and clean it all out.

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Customer: replied 9 months ago.
Will check into the pump cleaning. Can not do bleach as we have septic system
Expert:  Appliance Guru replied 9 months ago.

I have a septic system and use bleach all the time.

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