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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Whirlpool 915ww01 Duet. I think drain pump is bad because

Customer Question

Whirlpool 915ww01 Duet. I think drain pump is bad because during rinse it stops, beeps, and wash flashes. I am trying to get to diagnostic mode before ordering a new pump
JA: Thanks. Can you give me any more details about your issue?
Customer: No
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Appliance
Expert:  Chas replied 9 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

DO you have the tech sheet to get into diagnostics?