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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16444
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a Maytag Neptune dryer and it won't start. It was

Customer Question

I have a Maytag Neptune dryer and it won't start. It was beeping now the lights just rotate flashing
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the unit please?

Customer: replied 1 year ago.
The Model # ***** *****
Expert:  Chas replied 1 year ago.

The lights that are flashing, all of them on the dial?

Customer: replied 1 year ago.
On the board it starts with the time r sensor and then moves the next set and then to the next set
Expert:  Chas replied 1 year ago.

Have you tried unplugging the unit for 5 minutes to see if the unit resets itself?

Customer: replied 1 year ago.
We have turned off the breaker several times The plug is not easily reached
Expert:  Chas replied 1 year ago.

OKay, let me get the tech sheet and see if we can get into the diagnostics

Expert:  Chas replied 1 year ago.

Let see if you can get it into diagnostics

Customer: replied 1 year ago.
I tried to go to service mode but it just keeps doing the same thing of beeping and the lights flashng
Expert:  Chas replied 1 year ago.

Let me check something else then.

Expert:  Chas replied 1 year ago.

does it show anything in the display itself?

Customer: replied 1 year ago.
NO the display is blank
Expert:  Chas replied 1 year ago.

You have a main control board failure, it is part number 33003028, however it is no longer available for purchase, you may find a used one on Ebay. Sorry about that..

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Tips are welcome if I have helped you a lot, however they are not mandatory