How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The refrigerator stopped workin. It has an Er FF on display.

Customer Question

The refrigerator stopped workin. It has an Er FF on display. I notices everyone that the freezer was working fine but the water drain in the base was frozen and backed up so I defrosted and also replaced the fan to the fridge . Finished defrosting and plugged back in but Er FF is still on display
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The error you are seeing displayed means that the control thinks the Freezer Fan is not working. Is that fan running in the freezer?

May I please have your model number so I am able to provide you with accurate, model specific information?

Related Appliance Questions