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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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KG KED STUCK IN ENERGY SAVING MODE LG
, LGX25974SB

Customer Question

KG KED STUCK IN ENERGY SAVING MODE LG
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

JA: Huh?
Customer: LGX25974SB FRIDGE STUCKL IN ENERY SAVE MODE
JA: Is there anything else the TV Technician should be aware of?
Customer: NO
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 9 months ago.

Hello, this is Dave and I'm happy to help you. The energy save mode just turns off heaters to save energy. Are you having other problems like condensation on the refrig?

Customer: replied 9 months ago.
i wand to disable the energy saver. I already know what the energy saver does.
Expert:  Appliance Tech Dave replied 9 months ago.

Okay, hold the button down for 4 seconds and it should turn off.

Customer: replied 9 months ago.
tried that and it did not work
Expert:  Appliance Tech Dave replied 9 months ago.

If that didn't work you have either a bad touchpad or a bad control. Is this still under warranty? How long have you had the refrig?