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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We opened our dishwasher during a cycle and now it will not

Customer Question

We opened our dishwasher during a cycle and now it will not drain and lights are flashing. We have tried holding cancel button to no avail. Nothing seems to work and lights keep flashing and dishwasher will not start back up or drain. Any answers?
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 9 months ago.

Hello, this is Dave and I'm happy to help you. We can try to get into diagnostics if the problem is not the touchpad. Here are the steps. Let me know what happens.

■ Press Start to wake up the control panel. ■ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses. ■ The Service Diagnostics Cycle will start when the door is closed. ■ To rapid advance 1 interval at a time, press the Start/Resume key. Rapid advancing may skip sensor checks as some checks require 2 complete intervals.

Expert:  Appliance Tech Dave replied 9 months ago.

Did the diagnostics work? If not we need to test the touchpad. Let me know.

Expert:  Appliance Tech Dave replied 9 months ago.

Do you still need help?