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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My dishwasher starts any cycle ok ,states time of cycle but

Customer Question

Hi my dishwasher starts any cycle ok ,states time of cycle but after about two minutes goes back to zero leaving water behind.
JA: Thanks. Can you give me any more details about your issue?
Customer: Not really Kelly it sprays water in then after about two minutes it cuts out
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Do you have a model number so I can better assist you?

Customer: replied 9 months ago.
Can't find a model number, it's abosch excel multi program
Expert:  Tyler Z. replied 9 months ago.

OK I'll have to opt out then and I wish you the best. If some other expert can help you without the model number they will respond when this question goes back up on the list.

Expert:  Appliance Guru replied 9 months ago.

Hello I am a different tech, so it only runs for just a couple minutes correct?

Customer: replied 9 months ago.
that is correct
Customer: replied 9 months ago.
Are you coming back to me
Expert:  Appliance Guru replied 9 months ago.

Ok does it fill completely and do you ever hear the main motor come on and run? If not you likely have a seized or stalled main pump motor. When that happens the unit does its self checks in the first 2-3 minutes of the cycle if it does not see the motor run due to it being stalled that is exactly what will occur. You would need to check the main motor to see if it is stalled, jammed or burned out. This is a job to do as there is no easy way to get at the motors on the bosch units.

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