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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Samsung RF26XAEWP French Door Bottom Freezer refrigerator,

Customer Question

Samsung RF26XAEWP French Door Bottom Freezer refrigerator, wont get cold enough. Refrigerator Fan is running, but only registering 8.12 volts, freezer is good. What could be the problem?
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Is the freezer the correct temperature? Also what is the frost pattern currently on the evaporator in the refrigerator section?

Customer: replied 9 months ago.
Freezer seems like correct temp as everything is frozen solid. Evaporator didn't have a pattern, it was completely frosted over.
Expert:  Appliance Guru replied 9 months ago.

Have you defrosted the evaporator?