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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
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Making ice notdumping

Customer Question

making ice notdumping
Submitted: 9 months ago.
Category: Appliance
Expert:  Chas replied 9 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the unit please?

Expert:  Chas replied 9 months ago.

Do you still need help?

Customer: replied 9 months ago.
Looks like Rebecca used the wrong f**king email
Expert:  Chas replied 9 months ago.

I do not know a Rebecca, Do you still need help though?

Customer: replied 9 months ago.
That's whomever used this email. This is the response I got. But no don't need helpHi rebecca,
Chas has responded to your question:
"I do not know a Rebecca, Do you still need help though?
Expert:  Kelly replied 9 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the ice is getting frozen okay, either the temperature inside the freezer is too warm and not closing the thermostat or the ice maker is faulty. The freezer temperature must be below 10* F for the ice maker to cycle correctly.

May I please have your model number so I am able to provide you with accurate, model specific information?