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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My fridge isn't cooling, I had a power surge and after that

Customer Question

Hi ***** ***** my fridge isn't cooling
JA: Thanks. Can you give me any more details about your issue?
Customer: I had a power surge and after that both the freezer and the fridge stopped working. It is kitchenaid KFIS29PBMS00.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Do you hear any fans or motors running or is the unit 100% silent? Are the lights inside on when you open the doors?

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