Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.
So basically it never starts to spin in regular mode?
What is the model number off the unit?
Is the unit good and level or is it rocking around?
OK does it ever spin with anything in it?
I am checking to see if there are any bulletins on your unit, I have not forgot about you
OK check the rotor behind the unit there is a bulletin on the RPS sensor for your unit causes that issue when it has a load in it. The RPS sensor is mounted to the rotor behind the unit after you get the stator hub off, here is the part number. These did fail a lot.
We are on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks