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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Can you please double check that model number?
If your machine does not have a temperature sensor on it to regulate the wash temperature, straight cold water wash will not work for you. Detergent manufacturers consider "Cold" to be about 65-70* F. I see you are in Canada and would suspect that the straight cold ground water will be much cooler than that in the winter time, and perhaps even in the summer. Newer machines have a sensor that will add hot water to the cold, even on a cold wash setting, to make the water about 70* F. If you have an older washer, you can turn the hot valve to a very low position to adjust the warm temperature to a cooler setting but cold water washing will not get the results you seek. Once I get the correct model number I can see if you have a sensor or not in your machine.
Thank you. That has a sensor in it. If you fill the tub for a cold water wash, does the water fell about 70* F or does it feel very cold?
Can you feel the hoses in the back (specifically, the hot one) while it fills for a cold wash and see if the hose connector gets hot? It should be adding some hot water if you live in Canada.
No, you have to have some hot water, the ground water will be too cold. The water has to be about 70* F to work with the cold water detergents. It is in the fine print on the bottle on most brands.
Yes, I think it is not adding hot water.