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Hello from our service,
My name is***** am so happy to help you today.
I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.
You cannot turn it off and on either?
Okay, The model number you sent is for a dryer, can you post a picture of the machine for me to see which one you have?
What are you talking about? Ignore if it asked about the phone call, we don't need it
DO you have a dryer stacked on top of the washer now?
We need to remove the top of the washer and reach down to the lock and unlock it while it is unpluged, There should be screws on the back of the top you remove to take the top off, then you can reach down to the latch, there will be a pull ring at the bottom of it, that will release the door, let me know when you get there
Was the pump motor running with the door open?
Something is not right here, Do you have a multimeter to take some electrical measurment.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The excess suds have caused a restriction in the pressure switch tube. The pressure switch is mounted at the top of the cabinet (with the top off). It will have a very small hose attached to it. If you remove that hose and blow through it (the hose), does air easily pass and the behavior change?
I understand, thank you. Have a nice rest of your evening.
Thank you, ***** ***** knowing what happened. That was very kind of you to post back, thank you!
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?