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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My oven won't heat.
, Sure. Polara Range, no error

Customer Question

my oven won't heat.
JA: Thanks. Can you give me any more details about your issue?
Customer: Sure. Polara Range, no error codes. We've replaced the motherboard twice, and sensors and thermocouple on back once. We had water pour in from the roof a couple of weekends ago, and after carefully dring things out, it worked fine. Until this morning, when the oven would not heat. Cooktop elements work fine. I ran the diagnostics I found online, but no error codes.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the make and model number of the unit please?

Expert:  Whrlp Master Tech replied 1 year ago.

I see the last person has opted out of your question!

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance on your question?