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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.
That means there is no water to the unit, can you check the valve for power and the water supply line?
IS there water in the machine currently?
The water tap icon means the unit is not receiving any water, the valve could be bad on the unit, you should turn the power off to it for a full minute, turn it back on and see if you get power to the valve when you start it. You should get 120 volts to the valve. If so either the valve is bad or the water supply is bad. The valve is mounted to the lower left hand corner and has two wires to it.
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Ok I think my instructions are pretty clear, you obviously are googling everything trying to find some other solution than listen to a Bosch tech, so I will opt out of this as I have other customers that want a real tech to help not google. Good luck to you on this project.