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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Yes when you unplug the unit you are clearing the computers electronic control board.
What type of issue are you having with the unit ?
can you look at the model number once again I do not find a number of jvm1730dm188
could the 88 actually be BB?
Just reply back on this post you do not need to add a second question.
Sorry to say this but GE does not have a model of JVM1730DM188 the closets they have to that in their data base is JVM1730DMBB01.
But in order to help you ,you have to help me get the correct model number or we are just wasting our time .
This is the unit that GE comes up with which is the JVM1730DMBB01
http://products.geappliances.com/appliance/gea-specs/JVM1730DMBB is this your model?
Do you still need assistance on your question?