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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9565
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I changed a motor on a may tag lde5005ace direction had me

Customer Question

I changed a motor on a may tag lde5005ace direction had me change some wires , when plugged in it hums when in off position ans nothing when turned on
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
New motor had me change a couple of wires
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

what is the part number of the motor that you are installing in the dryer?

Customer: replied 1 year ago.
S58sveet-7126
Expert:  Whrlp Master Tech replied 1 year ago.

could the part number be W10410999?

Customer: replied 1 year ago.
That is original motor
Expert:  Whrlp Master Tech replied 1 year ago.

ok is the S58# ***** original or the W104#?

Customer: replied 1 year ago.
S58 new -w104 old
Expert:  Whrlp Master Tech replied 1 year ago.

ok And I originally asked for the part number of the motor that you are installing in the dryer!

Is it a number of W10410999?

Customer: replied 1 year ago.
Original s58nxeet-4784 new is s58sveet -7126
Expert:  Whrlp Master Tech replied 1 year ago.

where did you get this motor from?

because the w104 should be the new part number not the old one ,unless the part had recently been replaced

Customer: replied 1 year ago.
I believe motor was replaced once before
Expert:  Whrlp Master Tech replied 1 year ago.

ok if the motor was replaced before you should not have needed to rewire the newest motor at all!

Expert:  Whrlp Master Tech replied 1 year ago.

So do you have a Volt-Ohm meter and know how to use it? to be able to test for voltage to the new motor

Customer: replied 1 year ago.
The terminals were different
Expert:  Whrlp Master Tech replied 1 year ago.

So do you have a Volt-Ohm meter and know how to use it? to be able to test for voltage to the new motor

and the terminals or the centrifugal switch itself?

Customer: replied 1 year ago.
I have black going to 2
Yellow to 6
Red to 5
Blue to 1
Gray to overload
Does this help?
Expert:  Whrlp Master Tech replied 1 year ago.

ok so you have it wired correctly !

I have now asked this question three times, can you please answer it .

((So do you have a Volt-Ohm meter and know how to use it? to be able to test for voltage to the new motor))

Customer: replied 1 year ago.
Sorry there is a delay- you havin a bad morning? Yes I have one
Expert:  Whrlp Master Tech replied 1 year ago.

Not having a bad day but I asked one questions and you seemed to be avoiding it, that is the way it looked on my end.

Ok with the meter lets test the Grey to the Red with the dryer set to where it should be running and with the door switch set so the door will show closed.

And let me know what the voltage is to the motor.

Customer: replied 1 year ago.
I have nothing-volt meter shows zero
Expert:  Whrlp Master Tech replied 1 year ago.

ok that is L1 and neutral to the motor.

If the timer is set to a run cycle and the door is closed or set up as if it is closed then your issue is not the motor.

What was the motor being replaced for?

Customer: replied 1 year ago.
Clunking nose in motor when started and stopped
Excessive noise in motor
Customer: replied 1 year ago.
While running
Customer: replied 1 year ago.
Give me a second I am going to go grab another volt meter
Expert:  Whrlp Master Tech replied 1 year ago.

ok no problem!

And can you tell where this clunking noise is coming from?

There is nothing in the motor that would cause this .

Is the motor mounted down and the blower wheel screwed on securely to the motor shaft?

Customer: replied 1 year ago.
When it is in the run position I have 120 volts and it hums
When I put it in the run and push start button I get 150 volts
Customer: replied 1 year ago.
The motor is mounted down and blower wheel screwed securely. It worked fine just noises motor
Expert:  Whrlp Master Tech replied 1 year ago.

ok are you sure that your getting 150 volts? on Grey to Red

Expert:  Whrlp Master Tech replied 1 year ago.

oh wait your getting voltage to the motor before you press start?

Customer: replied 1 year ago.
In run position when start button held 119 volts
When not holding start button nothing
Expert:  Whrlp Master Tech replied 1 year ago.

ok now I understand .

then you have a bad motor if it is getting 119 volts and it is not running it is a bad motor.

Can you turn the shaft/ motor pulley by hand?

Customer: replied 1 year ago.
it spins free
Expert:  Whrlp Master Tech replied 1 year ago.

ok so then it is not a issue of the motor being jammed but just a bad motor.

Whom did you purchase the motor from?

Customer: replied 1 year ago.
Sunderg appliance,just out of curiosity why would it hum in off position
Expert:  Whrlp Master Tech replied 1 year ago.

it can only hum if it is getting voltage when the timer is off .

And I did ask (oh wait your getting voltage to the motor before you press start?)

Customer: replied 1 year ago.
In off position, no voltage until I hit start button,then I get voltage and a hum from control panel
Expert:  Whrlp Master Tech replied 1 year ago.

ok so the hum is NOT from the motor but from the control panel?

Customer: replied 1 year ago.
Expert:  Whrlp Master Tech replied 1 year ago.

ok so I`m assuming the hum is from the push to start switch is that correct?

Customer: replied 1 year ago.
it is
Expert:  Whrlp Master Tech replied 1 year ago.

ok it is humming because the motor is pulling voltage /amperage but not starting. so the switch has a high load on it.

Expert:  Whrlp Master Tech replied 1 year ago.

Do you have more questions for me today?

Customer: replied 1 year ago.
Does that mean it is something in the switch
Expert:  Whrlp Master Tech replied 1 year ago.

yes the contacts in the switch is what is humming because the motor is not running.

the push to start switch is not the issue.

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance on your question?

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time