Need Appliance Repair Help? Ask a Technician for Answers ASAP
Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion.
****Can you please provide the full model number off the unit. You will find it around the base of the tub where the door closes into it.
I am sorry but that number is ***** a good number. Can you please look again.
Do you have a multi meter?
Without being able to test for electricity to the unit or to check electrical parts if they are good or not there is not much I can do at this point.
Yes we can pick right up where we started from tomorrow.
Talk to you tomorrow.
Afternoon, Just wanted to let you know I am on the computer now.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the power to the machine is good, the thermal fuse is likely open. That fuse is shown as number 4 in the diagram at the link below. Access is gained by removing the screws from around the inner door and separating the panels.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
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