My name is ***** *****, i need help trouble shooting. I have a 48 inch duel monogram range. It takes for ever to heat up, then once i start opening the door to switch pans the temp will go from 400 to200 and then takes time to reheat. Yesterday it didn't reheat up at the end. My door seems to not close tightly anymore. I also had a repair guy check my heating element and its fine. I had a guy switch the thermometer
from the small oven to the large oven cause i was told thats probably the problem. Fully expecting the smaller oven not to work after switching the parts. They both still work, so its not the thermometer. Also I am not sure what finally turns the heating element on. Me playing with the buttons from convection, broil and bake thus and electrical problem in the switches, or me holding the door more . Finally, I did self clean before the Holidays. I self clean maybe twice a year. we have an older model, about 10 years, and I have never had any of these problems before. I do about 4 hours of cooking in it every week on Wednesdays cause I have small business. I am guessing a professional range like this should be able to handle that
JA: Thanks. Can you give me any more details about your issue?
Customer: did you get my message above
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