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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a Kenmore elite dishwasher 655 three months old 2015

Customer Question

I have a Kenmore elite dishwasher 655 three months old 2015
Dishwasher dose not wash dishes properly. Wash cycles are different each time. Have to run four times to get even close to clean dishes
Submitted: 10 months ago via ApplianceRepair.Net.
Category: Appliance
Expert:  Appliance Guru replied 10 months ago.

If you unplug the fan and motor does it stop making the noise, lets star by unplugging items to at least narrow down the buzzing.

Customer: replied 10 months ago.
What are you talking about. This is a dishwasher we are talking about
Expert:  Appliance Guru replied 10 months ago.

That post was not meant for you I am not sure why that came to you.

Expert:  Whrlp Master Tech replied 10 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
open the dishwasher door on the tank face frame will be the full 10 digit model number

Customer: replied 10 months ago.
Here is the model and brand of dish washer. Why dose the new dishwasher not work properly and run through cycles
Expert:  Whrlp Master Tech replied 10 months ago.

Thank you!

When you start a cycle does the unit fill with water ?

And please explain (wash cycles are different each time ) do you mean you select different cycles and options OR that if you select the same cycle it acts different each time?

Customer: replied 10 months ago.
dishwasher fills with water. . With any wash cycles the dishwasher and leaves dishes very dirty and also the 3/8 of liquid soap is left in dispenser. It seams like there is no pressure for wash cycles . I checked water supply and exit drain pipe and all is working fine. Is there is factory reset or is this machine a junk
Expert:  Whrlp Master Tech replied 10 months ago.

Ok once the unit fills with water do you hear the water being circulated through out the tank,when it should be washing?

This model has two separate pumps one to circulate the water inside the dishwasher tank and the second is to drain the water out.

We need to listen to the unit after it fills and see if you hear it running (moving water around) and let me know.

And if it is just three months old it is still in warranty correct?

665.12762K310

Expert:  Whrlp Master Tech replied 10 months ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time