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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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My Panasonic microwave does not start. Info is entered and

Customer Question

my Panasonic microwave does not start. Info is entered and shown yet when the start button is pushed there is a slight sound and then nothing. All the lights times, etc show.
Submitted: 10 months ago.
Category: Appliance
Expert:  Appliance Medic replied 10 months ago.

Hello, this usually indicates a faulty door switch. Do you have a volt meter? You can ohm the door switches out there's three of them. If the switches test good, the control board is shorted. Usually the bottom door switch causes this issue on these units. A microwave can hold lethal voltage even unplugged. The high voltage side is actually very dangerous until the high voltage capacitor has been safely discharged.

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